+34 654 850 527

Comprehensive helpline for women suffering gender-based violence

*Mondays to Thursdays, from 10 am to 2 pm and from 4 pm to 6 pm, and Fridays from 10 am to 2 pm. If we can’t answer, you can leave a message and we’ll return the call.

Contact details

Casal de Barri Espai210, c/Padilla 208-210 baixos, Barcelona
+34 654 850 527 – Women’s Assistance

Hèlia Dones


Assistance services for situations of gender-based violence

112: telephone assistance line of the Government of Catalonia.

900 900 120: Permanent telephone assistance line of theCatalan Women’s Institute (ICD), attached to the Government of Catalonia 24 hours per day, 365 days per year. Telephone calls are free and confidential.

In Barcelona

92 459 16 00:Office of the Catalan Women’s Institute (ICD).

900 922 357: Assistance, Recovery and Reception Service a (SARA).

93 291 59 59:SARA Jove (‘SARA for Young Women’).

900 922 359:Women’s Information and Assistance Points, in each District. Municipal Department against Human Trafficking (UTEH).


After normal working hours:

900 70 30 30: Social Emergency Centre of Barcelona (CUESB).


In Catalonia

Women’s Information and Assistance Service (SIAD).

Specialised Intervention Service (SIE).

Offices of the Catalan Women’s Institute (ICD).


Women’s associations and organisations